OpenAI Dots vs Claude Duet vs Meta Muse

This page is the starting point for choosing between the three big proactive agents. For detailed head-to-heads, see Dots vs Duet, Dots vs Muse, and Duet vs Muse.

Quick Answer

All three are proactive agents: AIs that keep working toward your goals from their own cloud computer and come back to you when they need a decision. They differ most in who can get them and how much they let you configure.

  • OpenAI Dots: the broadest and most configurable, built into ChatGPT, Slack, and Teams, on ChatGPT Pro and Business Premium.
  • Claude Duet: the most cautious and focused, for email, documents, and admin, as a US waitlist preview for Claude Pro and Max.
  • Meta Muse: the most accessible, with a free tier and WhatsApp access, aimed at everyday errands and shopping.

Decision Matrix

NeedDotsDuetMuseNotes
Free to tryNoNoYesMuse has a free tier
Available outside the USPartlyNoJapan onlyDots Pro excludes EEA, UK, Switzerland
Business and team plansYesNot yetSmall Business (US, Canada)
Watch or take over its computerYesNoNo
Local files on your computerYes (opt-in)NoNo
Microsoft Teams / 365Teams yes365 not yetNot documented
Configurable approval rulesYesFixed defaultsPer-app access levels
Built-in purchasesNot a focusYesYes, with protectionsBoth Duet and Muse use one-time cards
Hard limits on money movesSome actions always with youYesNot documented
Hands work to coding or document agentsYes (Codex, Work)NoNo
Training opt-out clarityBusiness excluded by defaultPlan settingsOpt-out, on by defaultDepends

Best for Persistent Personal Work

Depends on budget. Muse is built for personal goals and errands and is free to start. Dots is more capable for personal projects that involve research, documents, or code, but costs far more. Duet is strong on personal admin if you are already a US Claude subscriber.

Best for Connected Work Apps

Dots, for most offices. It works inside ChatGPT, Slack, and Teams, uses ChatGPT’s plugin ecosystem, and can reach local files. Duet’s connector library is large and covers Google Workspace, QuickBooks, HubSpot, and Docusign well, but lacks Microsoft 365 and has limited Slack support. Muse for Small Business adds a useful set of business connectors but is newer.

Best for Privacy and Control

Depends on what you mean by control. Dots offers the most configurable approval policy. Duet offers the strictest fixed limits, refusing some financial actions even with approval, and blocks sharing of the most sensitive data. Muse has the most interesting security architecture (a separate Sentinel agent gates internet access) but the most to read on training and data use. If control means owning the infrastructure, none of the three qualifies; see OpenAI Dots vs OpenClaw.

Best for Developers

Dots. It can delegate to Codex, work with local files, and operate a computer you can inspect. None of the three offers a public API for building your own agents on top. Developers who want that should look at agent platforms such as Omnara or frameworks like LangGraph.

Best for Businesses

Dots for companies of any size, because of Business Premium and the admin-controlled Enterprise beta. Muse is worth a look for very small businesses in the US and Canada. Duet is designed with small business owners in mind but cannot be bought for a team yet.

Best Ecosystem

Depends on where you already are. Dots connects to the largest consumer AI product and its plugins. Duet inherits Claude’s memory, skills, and connectors, which matters if Claude is already your main assistant. Muse is tied to Meta’s apps, including WhatsApp.

Best for Beginners

Muse. It is free to try, works in a messaging app most people already use, and is designed for everyday tasks. Duet is also simple, with fewer settings, but harder to get. Dots has the most to configure.

Best for Automation

Dots. Scheduled runs, Custom Rules, delegation to Work and Codex, and team channels make it the most complete for recurring work. Duet’s morning brief and periodic checks suit lighter, assistant-style automation.

Best for Ongoing Monitoring

Depends on frequency. Duet checks every few hours and says so plainly; it is not for time-critical alerts. Dots runs its own schedule and proactive research. Muse returns when something changes. None is a substitute for a real-time alerting system. For the general pattern, see event-driven agent.

What All Three Share

Each runs on its own cloud machine with a browser, keeps passwords away from the model, asks before consequential actions, and keeps memory that persists after you disconnect an app. Each lists 1Password for Agents as a current or planned sign-in option. And each warns that it can make mistakes. Start with approvals on for everything, connect one account at a time, and read AI data retention before connecting client or family data.

Final Recommendation

Pick the one your subscription and country already allow, then judge it on a week of low-stakes tasks. If you have a free choice, Dots for capability and work tools, Duet for careful inbox and admin help, and Muse for affordable everyday errands.

Detailed Comparisons

Continue learning

Explore related guides, tools, workflows, and prompts that help you go deeper into this topic.

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Frequently Asked Questions

Which proactive AI agent is best?

There is no single best. Dots is the most capable general agent but needs a premium ChatGPT plan. Duet is the most cautious and focused on inbox and admin work, but is a US-only waitlist preview. Muse is the easiest to try, with a free tier, but asks for broad access to personal data inside Meta's ecosystem.

Can I use more than one?

Yes, but be careful. Each agent you connect to the same email or calendar is another system reading your data and potentially acting on it. Running two agents against the same inbox can also produce duplicate replies or conflicting actions.

Are these agents available in Europe?

Not on personal plans for now. Dots on ChatGPT Pro excludes the EEA, UK, and Switzerland (Business Premium is available in supported regions), Duet is US-only, and Muse is available in the US and Japan.

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